Sticking to It: The Art of Adherence by Lee J. Colan

Author:Lee J. Colan [Colan, Lee J.]
Language: eng
Format: mobi
Publisher: Cornerstone Leadership - A
Published: 2003-05-06T14:00:00+00:00

“Our goals can only be reached through a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success.”

- Stephen A. Brennan

Balance Your View

High-achieving leaders are always scanning their environment. They step back to look at the big picture, and they dive into the details. They look at the past to learn from their experiences while planning for the future. They know that keeping a balanced view increases their competence.

High-achieving leaders understand the value of seeing both the big picture and the details. Too many leaders work from a 10,000-foot perspective without having a detailed knowledge of their people or business. Although a high-level perspective is necessary for leadership success, it should be accompanied by an in-depth understanding of your team.

Before you can effectively adhere to your plans, you must understand the details and needs of your team’s operations - your cost, profit and customer satisfaction drivers. Leaders who make a habit of ignoring the little things will eventually find themselves ignoring the big things. Taking the time to really understand your business from both perspectives helps prevent blind spots (Adherence Enemy #2) for you and your team.

Another way to balance your view is to look at both the past and the future. Every team has a variety of performance indicators. Teams should understand the different types of indicators, what they mean and, most importantly, how to balance them.

Consider a measurement continuum. The two ends of the continuum represent the two types of performance indicators. Lagging indicators are the results of your team’s past performance - they enable you to see if your plans worked as well as expected. Leading indicators are the drivers of your team’s future performance - they give you early warning signs of problems.

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